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Frequently Asked Questions


What is Mediation?
Mediation is conflict resolution assisted by a neutral third party achieved through active listening, understanding, exploration of options and compromise. Mediation is a win-win alternative to small claims court.

What Happens In Mediation?
Active Listening: All parties involved in the dispute not only listen to what each other is saying, they will also understand.
Understanding:
Once the parties listen to both sides of the dispute, they will see each other’s point of view.
Exploration of Options & Alternatives:
Once the disputing parties have listened to each other and have an understanding of each other’s point of view, they explore options for resolving the dispute.
Compromise: All parties have valid concerns, and it is okay to disagree, but they can learn to compromise to resolve conflict. Then, everyone wins.

What Types of Disputes Can Be Mediated?
Landlord/Tenant
Harassment
Neighbor/Neighbor
Small Claims
Employer/Employee
Consumer/Merchant
Business/Business
Adult Guardianship
Victim/Offender Mediation
Domestic (Divorce, Child Visitation, Marital Settlement Agreements)

Why Should You Mediate Your Dispute?
Confidentiality:
All information and discussions are considered confidential in accordance with California Evidence Code Section 1152.5.
Affordability:
Low-cost mediation services are available to the community.
Efficiency:
Eliminates the need for time consuming and costly legal hearings and trials.
Effectiveness:
Simple win/win solutions.

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