UA & WX: Frequently Asked Questions
Utility Assistance & Weatherization
What types of utilities does the program pay for?
Electric
Gas
Wood
Oil and Propane
How can I qualify?
Qualification is based on household income, priority points and energy burden.
If I qualify, how soon will I receive the credit?
It takes 60 to 90 days for the credit to appear on your utility bill. In the meantime, you must continue to make payments on your current charges.
How often can I get help with my utility bill?
One time assistance per year. Customers (excluding seniors and disabled), who have been assisted for three prior years will not be assisted for a fourth year in order to assist new customers.
Where can I apply for home energy assistance program?
You must make an appointment for a workshop (no walk-ins accepted). Customers are seen in workshops of 2 hours twice a week (Tuesdays and Thursdays). To make an appointment please call: (951) 955-6448 between 8:00 AM and 5:00 PM: Monday through Friday.
You may write to request for an application form or download it from the website. Mail your request or completed form to:
Community Action Partnership of Riverside County
Energy/Weatherization Office
2038 Iowa Ave. Suite B. 102 Riverside CA 92506
Do you do major home repairs?
No, but some minor home repair is allowable under Energy/Weatherization Program policies and procedures.
What is weatherization?
Weatherization or weatherproofing is the practice of protecting a building and its interior from the elements, particularly from sunlight and wind. It is used for modifying a building to reduce energy consumption and optimize energy efficiency. The phrase “whole-house weatherization” extends the traditional definition of weatherization to include installation of modern, energy-saving heating and cooling equipment, or repair of old inefficient equipment furnaces, boilers, water heaters, programmable thermostats, air conditioners, and so on).
What type of work will be performed in the house?
Ceiling measures such as cracks, gaps, holes, especially around doors, windows, pipes that penetrate the attic ceiling and other areas with high potential for heat loss, using calk, foam sealant, weather stripping, door sweeps, electrical receptacle gaskets and so on to reduce infiltration. Some of the measures may include replacing old drafty doors with tightly sealing foam core doors.
Will I have to pay anything?
Weatherization is done free of charge to the applicant if they qualify within the low-income guidelines required by the program.
Do you weatherize rental homes?
Yes, if they meet the income qualifications. It requires a signed authorization from the landlord/home owner.
How often can I weatherize my home?
Every Four years. Not all previously installed measures may be replaced.
